Your Car, Your Choice – Navigating the Insurance Maze

Accidents are overwhelming. Between the adrenaline of the moment and the logistics of getting home, the last thing you want to deal with is a mountain of insurance paperwork. One of the most common questions we hear at Jerry’s Collision Center is: “Do I have to go where my insurance company tells me?”

Know Your Rights in Maryland

In the state of Maryland, you have the legal right to choose your repair facility. While insurance companies often “steer” customers toward their preferred “network shops,” those shops are often under contract to prioritize the insurance company’s bottom line—sometimes by using used or aftermarket parts.

Why Choose Jerry’s?

As a family-owned pillar of the Carney community, our loyalty is to you, the driver, not the insurance carrier. Here’s how we make the process painless:

Direct Communication: We handle the “back-and-forth” with your adjuster, providing them with the photos and documentation they need to approve the claim.
OEM Parts Advocacy: We fight to use Original Equipment Manufacturer (OEM) parts whenever possible to ensure your vehicle stays within factory warranty.
Transparency: You will receive a detailed breakdown of the work being done, so you’re never in the dark.

Don’t let an insurance company dictate the quality of your safety. If you’re in a wreck this month, tell your agent: “I’m taking it to Jerry’s.”